Shipping Policy
Shipping Policy
Thank you for shopping with Homesoko. Below are the details of our shipping policy, including processing times, delivery estimates, and other important information.
Processing & Delivery Times
Orders are typically processed within 1–2 business days (excluding weekends and holidays). Standard delivery usually takes 4–10 business days from the date of dispatch.
Please note that external factors such as courier delays, customs processing, or other unforeseen circumstances may occasionally extend the delivery timeframe. We appreciate your patience and will always do our best to keep you informed.
Shipping Rates & Methods
We offer free worldwide shipping on all orders, no matter your location.
Orders are shipped using reliable courier partners to ensure safe and timely delivery.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information. Please allow some time for tracking updates to become visible on the courier’s system.
Delayed or Lost Shipments
If your order is significantly delayed beyond the expected timeframe, please contact us at homesoko.management@gmail.com and we’ll assist in tracking your shipment. If a package is confirmed lost in transit, we will work with the courier to resolve the issue or offer a replacement.
Address Accuracy
Please double-check your shipping address at checkout. We cannot be held responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for re-delivery.
Returns Due to Failed Delivery
If a shipment is returned due to being unclaimed, refused, or undeliverable at the provided address, we will contact you. In such cases, reshipping may incur an additional charge.
Contact Us
If you have any questions about our shipping policy or need help with your order, feel free to reach out:
📧 Email: homesoko.management@gmail.com
By placing an order with us, you agree to the terms outlined in this Shipping Policy.